Dawson Insurance taps IRM for new website

IRM and Dawson Insurance collaborated to launch an innovative website for the New Zealand-based insurance and risk specialist.

Dawson Insurance provides specially tailored business and personal insurance, as well as coverage for specialist industries. The insurer engaged IRM’s HQi content management system to create easy-to-navigate pages that offer a wide range of risk management options for clients’ personal or business protection.

Dawson Insurance website

With the simple yet functional design of the site, clients can likewise get a quote for their specific needs and insurance brokers are able to reach them to recommend coverage based on their requirements.

IRM also equipped Dawson Insurance with training on how to manage the website on their own, without the help of a web developer. However, should there be a need for more assistance, the insurer is assured of the continued support of the IRM team.

Click here to view the clean aesthetic design of Dawson Insurance’s new user-friendly web page.

Considering your own hassle-free website?

We’d be happy to help you get started! Get in touch with the IRM Client Relations Team at +61 2 8233 6168 (Sydney) or through clientrelations@irmau.com. You can also click this link to enquire and get a quote on your planned website.

Visit www.irmau.com for more details.

Support Request History

Improved Support Request History

As part of our improved support arrangement and ongoing efforts to make all work on your site transparent we have now updated the HQi content management system to include your support history, which includes status and notes from our Support Team.

This will show emails submitted to support via the following three methods:

  1. Direct emails to support@irmau.com
  2. Support requests that have also been submitted through HQi or
  3. Through the contact form on the IRM Help Centre.

How can I check the status of previous support requests?

You can now view the history once you are signed in to your instance of HQi by clicking on the Support Request History option on the left menu (shown below on the left) or the Support Request History option on the top right of the screen (shown below on the right).

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More detailed instructions on how to view your history can be found here.

If you have any questions or feature requests please feel free to email these to support@irmau.com.